We’ve removed the $15 A2P campaign resubmission fee. If an A2P campaign is rejected and you need to resubmit it, you can now do so without an added charge.
What changed If an A2P campaign is rejected and you need to resubmit it, you can now do so without an added charge.
What changed
- Previously, a $15 charge applied each time you submitted a new resubmission after a campaign was rejected
- Now, resubmitting an existing A2P campaign is free
What’s included
- No charges for resubmitting A2P campaigns after a rejection
Important limitations during resubmission
To keep the resubmission process consistent with carrier requirements, the following fields cannot be updated during a resubmission:
- Campaign use case
- Opt-in message
If you need to change either of these fields, you’ll need to create a new campaign (standard charges apply).
Please note
Campaigns rejected due to disallowed content may still be subject to applicable charges.
Need help?
If you have questions about A2P campaigns, rejections, or what to submit in a resubmission, reach out through our support page: https://smbcrm.com/support/ You can also review our compliance resources here: https://smbcrm.com/compliance/